Privacy policy

OJAS LLC Privacy Policy
Effective Date: 15 July, 2024

OJAS LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Site”) or use our services.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Information We Collect
We may collect the following categories of information:
Personal Information You Provide Directly:
  • Name, email address, phone number, and other contact details when you submit forms on our Site.
  • Payment information for membership or services.
  • Responses to surveys, inquiries, or event registrations.
Automatically Collected Information:
  • IP address, browser type, operating system, and browsing behavior through cookies, log files, or similar technologies.
  • Device information, such as device type and unique identifiers.
Information from Third Parties:
  • Data provided by partners, such as travel advisors or affiliated wellness professionals.

2. How We Use Your Information
We use your information to:
  • Provide and improve our services.
  • Facilitate your membership in the OJAS Collection.
  • Process payments and send transaction-related communications.
  • Respond to your inquiries and provide customer support.
  • Conduct marketing, including sending newsletters or promotional emails (with your consent where required by law).
  • Analyze Site performance and usage to enhance user experience.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
  • Service Providers: Trusted vendors for payment processing, hosting, email delivery, and analytics.
  • Business Partners: For co-marketing initiatives or collaborative promotions.
  • Legal and Regulatory Authorities: To comply with legal obligations, protect our rights, or enforce our Terms of Service.
  • Consent-Based Sharing: With your explicit consent for specific purposes.

4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data about your use of our Site. This helps us improve functionality, analyze traffic, and personalize your experience.
You may manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our Site.

5. Your Privacy Rights
Depending on your location, you may have the following rights:
California Residents (CCPA):
  • The right to know what personal information we collect, use, and disclose.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of personal information (we do not sell personal data).
To exercise your CCPA rights, contact us at hello@ojasglobal.com.
European Union Residents (GDPR):
  • The right to access, correct, or delete your personal data.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.
  • The right to lodge a complaint with a supervisory authority.
To exercise your GDPR rights, contact us at hello@ojasglobal.com.

6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request its deletion.

9. International Data Transfers
If you are accessing our Site from outside the United States, please note that your data may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

10. Third-Party Links
Our Site may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will post the updated Privacy Policy on this page with the “Effective Date” at the top.

12. Contact Us
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
OJAS LLC
3000 N Sheridan Rd
Chicago IL 60657
+1 312.330.1413
Email: hello@ojasglobal.com

Terms & conditions

Terms & Conditions
Effective Date: 15 July 2024

Welcome to OJAS LLC (“OJAS,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) and services, you agree to comply with and be bound by the following terms and conditions (the “Agreement”). If you do not agree to these terms, please discontinue use of the Site and services immediately.

1. Property Reservations – General Terms and Conditions
OJAS LLC acts as a representative for a curated collection of unique Ayurveda resorts but does not own, operate, or manage any properties. Rates, packages, special promotions, and policies vary by resort. Guests are responsible for verifying all details directly with the property prior to making or confirming a reservation.

2. Liability for Content
All descriptions, rates, and other information on this Site are provided by the respective properties. While OJAS strives for accuracy, it does not guarantee the completeness or reliability of the information.
  • Rates displayed are subject to currency exchange fluctuations and will be converted by the respective properties at the time of booking.
  • OJAS is not responsible for errors, inaccuracies, or omissions in the content. Liability claims for material or immaterial damages arising from reliance on the information provided are excluded unless caused by gross negligence or intentional misconduct by OJAS.
  • Users are encouraged to notify OJAS of any errors or inaccuracies by emailing hello@ojasglobal.com.

3. Reservation Validity and Tampering
  • Reservation confirmations are issued for convenience. OJAS retains official records of all transactions, which will prevail in case of discrepancies.
  • Tampering with reservation confirmations, including but not limited to altering room rates or dates, is strictly prohibited and may result in cancellation of the reservation and potential legal consequences.

4. Travel Advisory Disclaimer
  • Travel to certain destinations may involve risks. Users are advised to review travel advisories from their country of residence and destination.
  • OJAS does not guarantee the safety of travel to specific destinations and is not liable for damages or losses incurred due to travel or accommodations.
  • Users are encouraged to independently evaluate properties and make decisions based on their own judgment and research.

5. Pet Policies
Pet policies vary by property. Guests must confirm specific policies, including fees and restrictions, directly with the property prior to booking. OJAS is not responsible for the enforcement or interpretation of individual property pet policies.

6. Force Majeure
Neither OJAS nor its member properties are liable for changes, cancellations, or damages resulting from events beyond their control, including but not limited to:
  • Natural disasters (e.g., earthquakes, floods, fires)
  • Acts of terrorism or war
  • Strikes, lockouts, or labor disputes
  • Government actions or restrictions
  • Epidemics or pandemics
Refunds or alternative arrangements in such cases are at the sole discretion of the individual property.

7. Use of This Site
Eligibility: The Site and its services are available only to individuals who can legally enter into binding contracts. Minors are prohibited from using the Site.
  • Permitted Use: The Site is for personal use only. Users agree not to impersonate others, transmit unsolicited communications, or use the Site for unlawful purposes.
  • Prohibited Activities: Users are prohibited from:
  • Using automated tools (e.g., bots, spiders) to monitor, scrape, or copy the Site’s content.
  • Interfering with the Site’s operation or introducing harmful software (e.g., viruses, worms).
  • Submitting data or content that could create legal liability for OJAS or its partners.

8. Intellectual Property Rights
All content on this Site, including text, images, logos, and software, is the property of OJAS or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of Site content is prohibited.

9. Privacy Policy
Your use of the Site is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability
OJAS is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Site or services, including but not limited to:
  • Loss of profits, data, or goodwill.
This limitation applies to all claims, whether based on warranty, contract, tort, or other legal theory.

11. Indemnification
Users agree to indemnify and hold harmless OJAS, its affiliates, and partners from any claims, liabilities, damages, or expenses resulting from their violation of this Agreement or misuse of the Site.

12. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of Illinois. Any disputes arising out of or relating to this Agreement shall be resolved exclusively in the courts located in Illinois.

13. Amendments to Terms and Conditions
OJAS reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting to this page unless otherwise stated. Continued use of the Site constitutes acceptance of the updated terms.

14. No Booking Facilitation or Guarantee
  • OJAS acts solely as a promotional and advisory platform representing Ayurveda resorts. It does not facilitate bookings, handle transactions, or guarantee the availability of accommodations, services, or experiences offered by member properties.
  • All bookings, transactions, and agreements are conducted directly between users and the respective property or service provider.

15. Accuracy of Information
Information regarding properties, services, rates, and availability is provided by third parties and is subject to change without notice. OJAS does not verify, endorse, or guarantee the accuracy, completeness, or reliability of such information.

16. No Responsibility for User Experience
  • OJAS does not assume responsibility for the quality, safety, suitability, or standards of services or accommodations provided by the properties it represents.
  • Any issues related to property stays, including service quality, disputes, or dissatisfaction, must be addressed directly with the property or provider.

17. Disclaimer of Warranties
  • OJAS provides its services, content, and Site "as is" without warranties of any kind, express or implied, including but not limited to:
  • Warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • OJAS does not warrant that the Site or its content will be error-free, uninterrupted, or free from viruses or other harmful components.

18. Contact Us
For questions or concerns regarding these Terms and Conditions, contact us at:
OJAS LLC
3000 N Sheridan Rd
Chicago, IL 60657
Email: hello@ojasglobal.com
Phone: +1 312.330.1413